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What Restaurants Aren’t Telling You

November 5th, 2009 by Julie

Author of Waiter Rant Steve Dublanica and restaurateur Danny Meyer share insider information about the restaurant business on the Today Show with Kathy Lee and Hoda. Useful tips to keep in mind when you go out for your next meal. Although, I think I’d rather not know if my steak fell on the floor before it got to the table!

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Steve Dublanica started the wildly popular blog, www.WaiterRant.net, winning the 2006 “Best Writing in a Weblog” Bloggie Award. In his recent New York Times best-selling book, Waiter Rant: Thanks for the Tip – Confessions of a Cynical Waiter, he offers the server’s unique point of view, replete with tales of customer stupidity, arrogant behavior, and unseen bits of human grace transpiring in the most unlikely places.

Danny Meyer is one of the world’s most successful and admired restaurateurs. He is the President of Union Square Hospitality Group, which includes Union Square Cafe, Gramercy Tavern, Eleven Madison Park, Tabla, Blue Smoke, Jazz Standard, Shake Shack, The Modern, Cafe 2, Terrace 5, and Hudson Yards Catering. Meyer shares the secrets of his success with his revolutionary – and winning – philosophy about “Enlightened Hospitality” in Setting the Table: The Transforming Power of Hospitality in Business.

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